Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. If you still cant access the game bar, maybe your game is simply too old for it. My mother always manually sets her DVR programming. (Although I note that the red dot WAS showing on the X1 app on pc and phone.) The help offered is very basic ranging from 'is the hard drive the correct one' to 'is the hard drive plugged in'!. For example, when using the Guide and attempting to record a show, it will go through the steps and appear that it is going to record, but then the Guide will have a red no entry (a red circle with a slash through it) symbol next to the show. Recently, for no reason as she has not at all edited any of her recordings, shows are recording anywhere from 4-8 minutes late, and stop recording on time or a minute late. Press DVR on your remote to access the Recorded List. Copyright {{CommonFooterCtrl.fullYear}} CSC Holdings, LLC. Choose the program that you would like to watch and click on the 'Play' icon. How do I need to talk to get this taken care of? I knew it was not the USB drive because it would do time shift and record what you were watching. Recorded show won't play on DVR. It does not appear to be one particular channel or program title. If you're still unable to fast forward after . However, not all browsers allow you to take advantage of all the new features. I have over 45% space available on the DVR. I then disconnectedthe phone from my WIFY and restarted it andthe app using my wireless data. From the number of responses, the problem appears to be system-wide and not linked to specific user devices or software versions. Last night, and continuing into today, I started having the same problem -- and workaround (not that I should need one) -- when trying to set other recordings. Some PC issues are hard to tackle, especially when it comes to corrupted repositories or missing Windows files. Invalid password, please complete all fields. Select the option called 'Modify recording settings for this program' which has a wrench icon. It just appears to randomly occur. It is not confined to the main receiver. I wanted either recognition that the device was faulty or that the design firmware was the problem. What's happening? Smart Resume for Fast-Forwarding Commercial Breaks in Select DVR Recordings Smart Resume lets you easily resume watching your program after fast-forwarding through commercial breaks in DVR recordings. My DVR is constantly only recording part of the shows. Lately, it has been doing this more and more often. Trouble Viewing a DVR Recording. Optimum TV app. If you have any comments, questions or suggestions, just let us know in the comments below. . in. Another annoyance is the way the fast forward works, or rather doesn't. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(69086*a+n))}var rng=document.querySelector("#df-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var driverfixDownloadLink=document.querySelector("#driverfix-download-link"),driverfixDownloadArrow=document.querySelector(".driverfix-download-arrow"),driverfixCloseArrow=document.querySelector("#close-driverfix-download-arrow");if(window.navigator.vendor=="Google Inc."){driverfixDownloadLink.addEventListener("click",function(){setTimeout(function(){driverfixDownloadArrow.style.display="flex"},500),driverfixCloseArrow.addEventListener("click",function(){driverfixDownloadArrow.style.display="none"})});}. Then recentlyi experienced the same problem, no 5 minnotification appeared to advise a programme was due to record and subsequently notimer recording took place. Some shows did appear in my Library after 3 days of nothing, but not all. Restarted its almost as if Internet connection is drops during dvr recordings and/or defect in dvr unit. 12:12 PM I then retuned the tv this way by accepting the various blocks of channels shown, in my case 23 , 26 etc , (around 7 to 8 blocks of channels). I have been recording programs on DVRs since 2005, and unless the power was out, never had a problem. It really just seems to not be working properly.. I have my DVR set to automatically record several shows. When I look up the series under 'Upcoming' the future 2 episodes are listed with the icon of 3 red circles with the top circle being the open red circle with the slash through it, so they do not look like they will record. In the search box on the Windows taskbar, enter Task manager, and then select that desktop app. TV scheduled viewing and recording not working, How to access Recordings and Schedule Manager screen without "Smart" remote on 2022 TV, Too many reservations - recording failure. Were mainly talking about older games here, because new titles are all compatible with this feature. Not associated with Microsoft, Customized shortcuts for Game bar not working, Xbox game bar not working/not opening on Windows 10/11 [Fix], Netwbw02.sys BSOD Error: How to Fix It on Windows 10 & 11, Mfc42.dll Missing: How to Fix Or Download It Again. and can't play the recording. Service unavailable at this time. Too many buttons to push to get there. I would like to advise that our engineers still are working on this. I can't fast forward through my Cloud DVR recordings. Check out our guide on the best game recording software to use in 2019. You can also select Win + G in the event that the shortcuts do not work for a full-screen game. Want to learn how to use the Support Forums? A customer should not have react to problems / issues and apply fixes to keep a system usable for them. You can also record the last 30 seconds (or whatever time you picked) using the Windows logo key + Alt + G, provided you have already turned on background recording. Although youre available to run some other screen-recording software, broadcasters and some popular games, like Skyrim, you maybe wont be able to run Game DVR feature. I can see the recordings saved on the DVR and on my app, but when I hit play, I get "Sorry we're having some trouble. Select "Xfinity Support" from that list. I would recommend cancelling any other scheduled recordings and rescheduling them. in. Select Recordings > Scheduled and press OK to validate your settings. Sign in. (Click on a topic below to view content) Viewing Scheduled DVR Recordings. Every once in a while, when I select a recorded show to watch, it won't load -- the screen will go black for a few seconds, then will take me back to whatever live TV show had been playing. Please try again later" errors that lock me out of playing a recording appear to only affect one recording. I have tried rebooting my devices, the router, the gateway modem and the problem persists on the on recording. , Multiple times I've done a Restart/System Refresh/actually unplugging the DVR box, I have the series "Felger and Mazz" on nbc sports Boston on schedule and it has been recording it fine, but looking at the episode scheduled for tomorrow (1/4) it is not listed on the 'to be recorded' list. I then came out ofthe Menu, and as a test went into the TV Guide to bring up all programmes, set a scheduled Recording for a programme that was due to start in about 10 mins time, and at 5 mins before the programme was due the 5 minnotification now appeared and it subsequentlyrecorded the timed programme. Log in with your Optimum ID and password. In the list of running processes, select the Broadcast DVR server (bcastdvr.exe) process (if its still there), and then select End task. However, not all browsers allow you to take advantage of all the new features. in. Update your apps and games in order to use Game bar with all games. Sometimes if you open the actual My DVR application and play from there instead of selecting the show from the MY TV section it will work. Can someone please help me with this?? My DVR is refusing to record some shows and I'm unable to determine why. Select Settings from the Start menu then go to Update & security, and select Check for updates. TV Forum requires membership for participation - click to join, #DVR #won't load #cannot view #recorded show. 02:24 PM Game DVR recording is a great addition for all gamers in Windows 10. Leaderboard. This must be taken into consideration. But what if this feature doesnt work, and youre unable to record your games? Check all your drivers now in 3 easy steps: How to fix game crashes and other issues on Windows 10. Choose the 'Set or cancel a recording' button (that's the one that looks like a red circle) and hit ok. Have you tried logging out of the app and rebooting the equipment to see if the issue still occurs? I have checked and it looks like the ticket that was opened. Am I the only one who is having issues? Copyright Windows Report 2023. Not associated with Microsoft. Anyway they do know about this but will deny when you contact customer support. Give them a gift from AT&T that connects them to what they love. All of the three remote Receivers are served by coax from the gateway box. To save you from further headaches, here is the list of graphics cards needed for running Game DVR feature on Windows 10: If youre sure that your graphics card is compatible with Game DVR, but youre still unable to record your games, theres a simple solution. As a workaround I have found that attempting to mark a show/series for recording multiple times can assist as well as ensuring to schedule the recording the same day. The occasional Recording Unavailable Were sorry were unable to play your selection. It seems to fail quite randomly, sometimes OK others - no! Custom keyboard shortcuts may sometimes not work because some games block keys. We hope that these solutions are going to help you to solve your issue. There is no one else around to manually erase them. I watched one and when I came back to watch the other both were gone. Follow the on-screen instructions to complete set up with your remote. 03:03 PM What's annoying is I have a cheap 32 Samsung TV which works perfect. Its a very easy thing to do, but if youre not sure how, just follow these instuctions: Theres a slight chance your game isnt compatible with the Game DVR feature. Monday, December 27th, 2021 3:00 PM Closed Can't play recorded programs I'm unable to play recorded programs, either through my DVR or through the Xfinity streaming app. Thank You for your response. To change that, you just need to restart Game DVR task, and you should be able to record again. Learn how to troubleshoot problems with your U-verse TV DVR recordings. It looks like I will have to oversee all of my series scheduled recordings to catch the ones that should be recording but dont or cancel them all and reschedule them. Please try again later, DCD-1002. Do not ask or give PII. We strongly recommend that you upgrade to a more current browser. Using the arrow buttons on the remote select 'Saved'. Please try again later errors that lock me out of playing a recording appear to only affect one recording. Time-saving software and hardware expertise that helps 200M users yearly. Reconnect the power cable to the Digital Box. First, you will need to open the Optimum App on your computer or device. For me, the problem started again yesterday, and is continuing today. 11:06 AM Connect Optimum Stream to your TV using the HDMI cable. Question About Spectrum Voice (Landline) Caller ID Information? The screen flashes once the recording starts and completes. Press the Recorded TV button on your remote if your recorded program is frozen or missing. We will be looking out for message! It works ok a good part of the time but I believe errors and glitches appear too often in its operation. It appears to be recording but when I try to watch it I starts for about 30 seconds then I get an error message Service Unavailable Were sorry, something didnt work quite right. I am able to watch NFL games on my local channels and on ESPN, but not on the NFL Network. Ensure all cables are plugged in correctly. We will debit When I checked the app, these out of date scheduled shows did not appear. :), Can you please send us a private message with your full name and full service address to get started? Once you have successfully logged in, navigate to the 'DVR' tab located in the home page. All it takes is a few steps. Guess what, my TV has packed up with scheduled recordingsno longer working, no 5 min notice of recording and no recording then taking place. Now, press Windows button + G again, and you should be able . 05:56 PM I get similar errors on my Android phone app and web page interface. On the guide it speared the program was recording but at 3:10 it was not showing up in the recording list. Other systems show progress thumbnails so you can see where you are, but not Spectrum, it's all guesswork. We are very happy to hear that and were able to assist! Program didn't record. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? It would work for a few weeks then stop scheduled recordings. We can't get your messages right now. Do I just need to not try to use it? Reference Code:RCD-1007. Please let us know in the comment section below if we somehow missed any issue known regarding Game DVR. Each time you press the button, the output resolution will change. I engaged a support agent who coordinated real time with Xfinity Engineering to understand the issue. When I go to the live show, it says it is recording, but its not. I checked and the programs are on my series recording list. I just received new tv remote from spectrum and having same problem. You can select these functions and they will show in the scheduler however no notifications are received or recordings started. Recordings stopped showing on the recorded list sometime Saturday. You will then see the screen flash twice, which means the game is recognized. And now to top it off the RCD-1007 and WLP-999 errors are back on a couple recordings. After multiple convos with Hulu support and team, this issue is still present and is caused by a series of blockers. Continue pressing the Resolution button until the TV displays a picture. Message edited 1/18/2013 10:45:04 AM. It turns out that even though I launched the recordings from channels I have access to, the playback of the recordings is being blocked by the NFL Network since I don't have access to that channel.
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