Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. There are four pools and the nightclub organizer uses a large section of the pool area and many cabanas and lounge chairs to throw a loud party for the locals. Despite 4 notifications to the hotel staff, the toilet was broken during our entire stay. Download the Accor ALL app on the App Store - new window, Get the Accor ALL app on Google play - new window, 6063 Av. With two young kids(4 and 2), a hotel that is not an all inclusive is not the best option for us. 2023-04-17. Yosue is glad that you enjoyed your stay and hopes to see you again soon. There are more places to choose from in the, el san juan hotel isla verde, el san juan resort and casino, el san juan hotel casino, the waldorf astoria collection carolina, el san juan hotel puerto rico, 6063 Isla Verde Avenue, Isla Verde, Carolina 00979-5706 Puerto Rico, Lock in the lowest price from these sites, Experience Fairmont Moments - Save up to 20%. The Royal Sonesta San Juan: Nice retreat - See 3,698 traveler reviews, 2,273 candid photos, and great deals for The Royal Sonesta San Juan at Tripadvisor. POOL CABANAS + DAYBEDS Fairmont El San Juan Hotel offers takeout which you can order by calling the restaurant at (787) 791-1000. We enjoy the food and drinks. $44.00 per person. Javy, would get us four chairs in the front row and set up a table and an umbrella for us and the kids. But the biggest problem I had with them besides the fact that staff Wasnt friendly was the fact I have a special needs child and the guest relations Didnt try to accommodate us properly they had ZERO compassion and they are not prepared and trained to accommodate special needs guests..They seemed to care less from the minute we stepped to the hotel til the end. including 2 other families. Another minor irritation was drinks priced differently at different bars. 2023-04-18. The senior manger Johanntan Revirea need to be fired as he destroyed our honey moon just because his attitude. Your booking confirmation will contain clear instructions on where and when to go to start each of your tours. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Call Fairmont Hotels and Resort: 8 08 10 17 137. Two block walk to local supermarket and CVS.Try some of these restaurants close by: Platos, Mi Casita, Metropol, La Playita and El Alambique.- Staff at the hotel was very accommodating and friendly.Cons:- Hidden charges. When entered room there was old food left in refrigerator:( The rest of the week the rooms were cleaned pretty good. For your delight, we encourage daybed and cabanareservations prior to arrival on Open Table. 0000017113 00000 n This is not the case. Just came back from a week stay at the El San Juan and we absolutely loved it. 874 reviews. we got a daybed in the shade on the beach from 11am - 3:30pm, two adults and a 4 month old baby. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Toll Free room reservations only Stay away!!!! Overall very clean. 0000011360 00000 n Rented a cabana for the morning and afternoon before our flight back to NY. Relax at the resort's beach club . It will also include instructions on what to do in the very unlikely event that you encounter difficulties in meeting up with your guide. Compare prices with real pictures, ratings and reviews from travelers and international students. 0000023337 00000 n Pools never close. more. 0000103738 00000 n This was nicer but still NOT what I paid for or thought I was getting. Email: reservations@fairmont.com International Toll-Free Reservations Main Global Consortia Number: 800 0441 1414 For membership inquiries Fairmont President's Club Tel: 1 (877) 232-7070 (Canada/USA) or +1 (506) 877-3093 (International) Email: FPCGuestServices@fairmont.com Its very close to the airport but in a good way, minimal airplane. Value 3.9. Hotel is great for couples that like to party and for groups of single men/women.I can't really fault the hotel for catering to the party crowd and trying to be an upscale hotel. There are a number of walkable restaurant options off property, which we took advantage of to get a bit more local flavor, as well as because the on-property prices are very high. The cabana on the beach was amazing. Explore menu, see photos and read 689 reviews: "The restaurant was neat, it has a quiet, casual vibe. We very much appreciate your comments regarding your stay at the Fairmont El San Juan Hotel and of Frances. Enroll now. It's a long beach if you want to enjoy long walks - While food and beverages at the restaurants and bars at the resort are incredibly expensive, the food portions are good so sharing is an option - We took almost a dozen Uber rides during our stay - most to Old San Juan for dinner. Do the hotels in the area allow a day pass to tour the aite and use the beaches? At this price point I would. Caroline United States of America. The street corn not good. We were in Cabana #12 for reference. The only complaint I have is with the all day Sunday pool party. We are searching for available rooms. The price is only guaranteed at the time of booking. It was nice to have the jet skis and parasailing near by. I will share your comments with our team. - Great cheap food and drink options on the beach. 0000134167 00000 n Reviewed Our room was good - unfortunately did not get upgrade we wanted . We have booked exclusive room for $5,000 and got room for $2,000. The lobby had a lot of charm and the pool villa was a good size and clean. That traveled with us. Very easy to meet the required spending level. more. The bad: its super pricey for what you get. For further information, please contact Its quite the scam. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Techno like music playing with bachelorette parties ruined the atmosphere. mainland United States. TROVA Coastal Kitchen - Wyndham Palmas Palmas Del Mar. Its a bit annoying to see these prices pop up on your room bill. Located at the award-winning Isla Verde Beach, minutes away from downtown San Juan, Puerto Rico . I totally recommend the cabanas! The manager told me he would switch us to a double queen when one became available. Maria in the Cana restaurant was absolutely wonderful and a bundle of information on the best places to go! There's definitely something for everyone, so if you're looking for a place to travel with your friends or family, this is it. . Fairmont El San Juan Hotel honors the best traditions of the past while creating high-impact new ones, inviting all of the community to find new, festive reasons to plan a gathering. Ive been here before and basically similar things happened with the service and we waited for over an hour to get her and we had to find workers for help. To learn more about the extensive measures we are taking to safeguard, protect and care for our valued guests and employees, please visit, At each touch point along a guest's journey attending a meeting or an event at an Accor property, extensive measures are being taken to protect our planners, delegates, attendees, guests and employees, and aid in preventing the spread of COVID-19. During these times, traveling to Puerto Rico 0000103835 00000 n 0000122066 00000 n Joins us for a special Mother's Day Brunch buffet style offerings Live Stations and our extravagant dessert station! 2 reviews. I also had to spend countless hours in order to receive this last day upgrade. Check-out 11:00 am. Isla Verde, Carolina, 00979, Puerto Rico, 6063 Isla Verde Avenue Carolina, 00979, Puerto Rico. You have Javascript disabled. Had a wonderful time and definitely would go back. 9.0. Beach wasnt overcrowded. By Annie Archer Published on July 16, 2022 I was looking for a place to just eat, drink and relax on the beach and the daybed on the beach was perfect. Hospdate en este condominio en Ro Grande. It was super relaxing and a great time. _ ME]t]i4n}~#:S3C_/^{au?KuZ\g>~^?Ac-ZjE;Gi>cnvyWn,WXy uBl_}zd?`'dX4~ZBmF>XqWE{7.Wtlq8~8X+6 kzn9o._>:Qsie;2{#;|ql8+[28k{`@2`w`L.B%qT0mZ.WL R$molX. Review tags are currently only available for English language reviews. Apr 24, 2023. 0000142525 00000 n Situated floors 4-7 in the Grand Tower with Partial Ocean Views, - See 1,503 traveler reviews, 1,404 candid photos, and great deals for Fairmont El San Juan Hotel at Tripadvisor. Families - 4/23/2023 Confirmed reviews ALL. 0000104722 00000 n guests feel immersed in island culture. If these walls could talk, they would share stories of 1960s society headliners crooning in the nightclub and generations of locals celebrating life's greatest milestones. This topic has been closed to new posts due to inactivity. Hotel Front Desk, Hotel Management, Guest Services. OpenTable is part of Booking Holdings, the world leader in online travel and related services. As always, caring for you is our top priority. And the service was great! more, You seem to have JavaScript disabled. Shout out to the bartender who also made killer fresh watermelon margaritas! Write to Fairmont Hotels and Resort: 155 Wellington Street West. Fairmont El San Juan Hotel, Isla Verde. starting at. Food was very good and the service was excellent from the guys helping with our beach chairs to the waitress and bartender. islands heritage, artfully blending the best elements of yesterday, today, and Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. 5-star luxury resort near Port of San Juan. Embark on your own adventure and find yourself amongst some of the world's most storied addresses. Dont do a taxi they are almost double what an Uber is. 0000150883 00000 n The hotel itself was beautiful. At Fairmont El San Juan Hotel, Very highly recommended to be by the pool and beach. First Time Curio and what an experience !!! reviews. 2023. Day stop on cruise Apr 21, 2023. where to stay for 1n in San Juan - arriving at 1am Apr 20, 2023. Tripadvisor performs checks on reviews. Live an unforgettable day in a luxury cabana or daybed at one of the four pristine pools that offer experiences ranging from relaxing to reinvigorating, or bask in the sun on the award-winning Isla Verde Beach. Please rest assured that we are evaluating what was shared so as to find the appropriate measures to address the topic mentioned and prevent future occurrences. Difficult/Significant Physical Activity: A large amount of walking and or climbing is required, often over unpaved and uneven terrain. 0000001920 00000 n Booked Via Amex Travel and was told this is a oceanfront / oceanview resort. Arrived right at 10:30A and was given a wristband and taken to the beds. I am not cheap specially when im on vacation but $60 for 3 bottles of waters its insane Its taking advantage of tourist. The room we got was amazing and all the amenities and facility was just great .. My only thing that I have to complain about is room service . Food is delicious. This San Juan restaurant offers coastal cuisine and inventive cocktails complimented by local Puerto Rican flavors. Our Grand Staircase provides a stunning backdrop for your social event, prom or wedding. There are many pools and a beautiful ocean with plenty of chairs and umbrellas. Estars muy cerca de atracciones como Playa de Luquillo y Casino Wyndham Grand Rio Mar. View all properties on our map and list page. From Airport North: Take the first exit to 26 west. Indulge in a body wrap, a body treatment, and a facial at Well . Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 500, San Francisco CA 94104 - All rights reserved. Thank you for taking the time to tell us about your experience at the Fairmont El San Juan Hotel. Our events team will handle directly any of your catering needs. Ask D9063GIkim about Fairmont El San Juan Hotel, Ask Reed419 about Fairmont El San Juan Hotel, Ask sullivanj01 about Fairmont El San Juan Hotel, Ask RLF724 about Fairmont El San Juan Hotel, Modern Property Reminiscent of Classic Puerto Rico, Ask russbeafan about Fairmont El San Juan Hotel, Ask ProfessorRW about Fairmont El San Juan Hotel, Experience Fairmont Moments - Save up to 20%, We compared the lowest prices from 9 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 8 websites, Courtyard by Marriott Isla Verde Beach Resort, Residence Inn by Marriott San Juan Isla Verde, We compared the lowest prices from 7 websites. You have Javascript disabled. Listed on 2023-05-01. I reminded them I also had a reservation for a double queen and moving me to a double queen was not accommodating my request, it was fulfilling my reservation. Appetizers were not great. The restaurants are SUPER pricey. Listing for: Fairmont. We split our time between the pool and the beach. Please select a tour departure date and time in order to add this product to your cart. Extremely disappointed for a considered not all inclusive 5 star hotel:(. A timeless Puerto Rican icon and one of the Caribbean's most desired destinations, Fairmont El San Juan Hotel offers guests genuine Puerto Rican hospitality and a luxury lifestyle experience complete with a luxe full-service spa, world class fitness center, retail shops, lively entertainment and non-stop gaming action at Foxwoods El San Juan Casino. 0000011864 00000 n in room. The Royal Sonesta San Juan: Chill, relaxed weekend - See 3,699 traveler reviews, 2,274 candid photos, and great deals for The Royal Sonesta San Juan at Tripadvisor. suites, and poolside and oceanfront villas. Take the Marginal until exit to Piones, Isla Verde. Check-in 4:00 pm - This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. The cats are a little much all The only reason I didn't score it higher was the small little (but important) details. You'll love our inspired accommodation here on San Juan's enchanting Punta El Medio cape. Upon arrival enjoy a welcome drink and immediately feel your troubles melt away. Keep an eye on your belongings! From jazzy interior clubs to delightful outdoor pools, this hotel offers a little bit of something for everyone. We loved the experience, definitely a must do! Servicio fue excelente, el ambiente con los nios tambin. Reserve. 12 reviews. I didn't get his name but he made morning breakfast a delight. Had to go to the pool to fill my own water bottle. I booked it with my travel agent , and she is part of the virtuoso network , which this hotel is part of the program . I slept on a chaise lounge with my feet hanging off the end for three days before I inquired at the front desk because I saw several empty rooms getting cleaned that were double queens. Ample beach chairs, and great service(drinks, food, etc). This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Everytime we come we buy drinks, bottles, and food so are spending a lot. To use our mobile site, please enable JavaScript. You definitely have to make this your stop when in San Juan. The only semi partial view of the water is behind the ESJ hotel. : - , : 15 8, 5 4 - 1,504 , 1,404 . All things considered though, the kids had a great time and so did we. The only hotel that (used to) offer day passes is Marriott Stellaris. This is the perfect way to spend a part of your day while visiting San Juan, what could be better than overlooking palm-fringed Isla Verde beach and the azure Atlantic. The food was great and the drinks were amazing. Link above. Thank you again for sharing your experience. Check prices, photos and reviews. Horrible service. I believe this not a way a luxury hotel should run .Otherwise and overall my Experience was just above and beyond. That traveled with us. 0000092061 00000 n 0000012008 00000 n Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. To learn more about our protocols, please visit. Reserve. Best to ask the hotel directly. Sal R. Families - 4/21/2023 Confirmed reviews ALL. Stay away!!!!! Plus, members of ALL - Accor Live Limitless enjoy an additional 5% discount with our Members' Rate, among other perks & benefits. Not a member? For further information, please contact, Complimentary Wi-Fi, flat-screen TV, cable television, 2023-04-23. Cleanliness 4.5. including testing centers in the Luis Muoz Marin International Airport and Our server Michael was great. Going to the condado area of (ta && ta.queueForLoad ? updates, please visit Discover Puerto Rico. Cabanas can be cancelled by 10:00am AST the day before your reservation date. Enjoy up to 20% off your stay when you book before September 5, 2023 for stays through December 30, 2023.. For travel advisories visithttp://www.discoverpuertorico.com. Thank you for making our experience memorable. It is always a pleasure to receive feedback. He was always available. The restaurant hours seemed inconsistent. The day beds themselves are very comfortable and come with an umbrella. One last tip: Use Uber to travel to Old San Juan and the airport. We appreciate your sharing your concerns. 0000011387 00000 n For parties over 15 guests, or a restaurant buy-out please email: Tara.Dickie@Fairmont.com. Priceline Save up to 60% Fast and Easy Fairmont El San Juan Hotel Get the best deals without needing a promo code! The pool where we were staying was closed for repairs so we rented beach chairs here for the day which gave us access to the pool and bar restaurant. Toyosu Omakase & Sushi Bar San Juan. Book now at CAA - Fairmont El San Juan Hotel in Carolina, PR. 0000010508 00000 n No one told us this so we weren't able to put in a food order. Positioned beneath the most authentically recognizable feature of the Fairmont El San Juan, Chandelier Bar has become the epicenter of the hotel's nightlife-a gathering place for locals and travelers alike for generations. Plus a lively nightlife for even more unforgettable times. It was a bit more challenging to obtain an umbrella, but the pool staff was very accommodating. The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. We take great pride and have made improvements in the past based on guest feedback. Alternatively, you may use, San Juan Marriott Resort & Stellaris Casino. 45 minute layover in San Juan Apr 23, 2023. where to kayak when staying in old san juan Apr 22, 2023. At best this is a 3-Star Hotel. 0000008801 00000 n I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Great drinks and experience. Between Friday, April 14, 2023 and Saturday, December 30, 2023. . Best to ask the hotel directly. The hotel is top of the line with with ambiance and entertainment. Save up to 20% compared to the fully flexible rate by booking promotional rate with deposit. But the biggest problem I had with them besides the fact that staff Every Saturday! His service is outstanding. Your ideal, relaxed day in Puerto Rico awaits with this wonderful resort day pass, book today as space is limited. However, the room was a low floor that did not have floor to ceiling windows which was also listed on my reservation. . Fitness center open 24 hours a day; Center, paddleboards, luxury cabanas, signature dining at Caa by Juliana You should be in good physical health if you reserve one of these tours. 0000142564 00000 n This is the version of our website addressed to speakers of English in the United States. Our server was extremely attentive and we didnt have to wait long for drinks or food. Nice gym. Customer review rating (ALL Rating) 3.8/5 878 reviews. For the latest inbound travel advisory and testing Certain parts of our site wont work well without it. This is never our intention, and we'll be sure to discuss all of your comments internally to ensure that we are still providing the best service possible. Well what they should understand is they would be making more money (Gratuity)if they make their guests happy and of Course automatically hotel also would make more money if guests return or recommend hotel to the friends and family.. Today, it is a wonderful blend of old . Agreed. Even tried being sent to the managers number and they did not answer nor call us back. $150. Rip off We offer full private buy-out options for our Cabanas or Restaurant dining! No chairs for guests after 9 am. Fairmont El San Juan Hotel's long-standing tradition of extravagance lives on through its thoughtful amenities, each sophisticated, intriguing, and authentic to its island setting. When booking I was torn between El San Juan and the brand new Royal Sonesta next door which we visited and will be sure to stay at next time instead. I will share your comments with our team. Very clean and spacious, plus there's plentiful outdoor space to enjoy. I can see renting beds/cabanas but the . visas are not required upon entry. Wedding parties will indulge in a relaxing day in one of the cabanas, outfitted with specialties such as aroma diffusers and customized food and wine baskets. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I will share your comments with our team. Vaccinated travelers arriving on domestic flights must upload an official Vaccination Card through the Travel Declaration Form portal. 0000009820 00000 n Varies according to period and availability. They are acting like cartel. You will see Pueblo supermarket at your left. How much did you pay? It was running all the time and didn't flush. Reviewed The bar was naturally super busy but was fine. We highly recommend that you BYO adult beverages to enjoy at your room, or walk to the 24 Market Place two blocks away and purchase. Or book now at one of our other 2735 great restaurants in Carolina. Taxi Turistico from airport to hotel is $14 per taxi plus $1 for each piece of luggage. We swam the whole day. No chairs . We appreciate you sharing your experience for others to read. Casino on property (though the dealers are not the best). Members of ALL Accor Live Limitless enjoy an additional discount with the Members Rate benefit at participating hotels. It's unfortunate to hear that you didn't enjoy your time with us, and we apologize for any lack of service during your stay. From 10:00pm to 6:00am a charge of $1 per trip applies. I did not have a AAA Four Diamond experience and I did not appreciate the way I was treated. From hotel, take Isla Verde Ave (Route #37) on left, going East. Where lively urban vibes and peaceful ocean views meet, you will find Fairmont El San Juan Hotel. The suites were great and the rooms were clean. 1 x King size bed(s) and 1 x Single sofa bed(s), 2 x Queen size bed(s) and 1 x King size bed(s), Ocean/Sea view or City View or Garden View, 2 x King size bed(s) and 2 x Queen size bed(s), Ocean/Sea view or Pool side or Panorama view, Sea side or Ocean/Sea view or Garden View. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Just annoying when you cannot get in contact with anyone or your questions answered. But the pool and beach was too busy on the weekend- selling day passes to non guests ruins this hotel. And my husband and I stayed here multiple times and have even stayed at the ocean front villas and spend thousands of dollars here and I have to say I was very disappointed this time & cant exist for the Ritz Carlton to be open because you get what you pay for at the Ritz. Thank you, and we'd be grateful for another chance to assist you in the future. Las pasamos sper. It was that great. Long long wait to have breakfast every morning. The beach staff was helpful with towels, chairs, and umbrellas. Rates from $215. The guest rooms are spacious and luxurious, with a light, airy design. Job specializations: Hotel. Accommodation: Fairmont El San Juan Hotel. 15% off Best Available Rate and El San Juan Breakfast for two per day. There are some fun shops in the lobby; the on-site restaurant Cana is absolutely incredible and has one of the best menu offerings around. Located minutes from Old San Brunch & Bottomless Mimosas Apr 18, 2023. If youre not staying at the hotel, its not worth it. For just $5, you get an all day, come-and-go-as-you-please pass to visit El Castillo. 0000091783 00000 n Feel immersed in the Puerto Rican culture in a place timelessly true to the . The best trip is the one we haven't taken yet Find it on the Accor All app on the Apple store and Google Play. Maximum 2 rooms at the Members Rate can be booked per member, per staying date. I will start by stating that I have been in the event/hospitality/meetings industry for 25 years and have stayed at a lot of hotels in that time. Reserved the $250 Daybed on the Sunday before Labor Day. If a spa treatment is what you have been dreaming of, you will also receive a 10% discount for spa services at the serene Akua Spa. . Total rip off.
