Hello Maz,Thank you for reaching out, we're so sorry that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Discounts are sent as soon as new Offers are available (The frequency of those discounts may vary but will never be more than once a week.). It goes against our guidelines to offer incentives for reviews. IMPORTANT: These are separate items with one language version each (DE or EN audio play). The Tonie I bought for my grandson is now 4 years old + my granddaughter uses it constantly. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! I emailed 3 weeks ago and was told it would take up to 4 weeks. WebFor further information visit us at www.tonies.de or www.tonies.com. https://tonies.com/en-gb/referral/Happy Listening :)James - Team tonies. WebTONIES UK LIMITED Company Profile | BISHOPS STORTFORD, United Kingdom | Competitors, Financials & Contacts - Dun & Bradstreet. A patch with the red tonies logo shows that it is a Soft Cuddly Friend with an audio play. Get notified when your Tonie is back in stock! The Toniebox is already in another household. We love our Tonie. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Unfortunately our box doesn't work, it doesn't connect to the internet, we have followed every possible step and both work in tech, so it's not user error! We hope to further expand our portfolio to include more. Cumulative Tonieboxes sold(since Q4 2016). No response! I would not recommend at all. We are all ears for you. We love our Tonie. We use the latest and greatest technology available to provide the best possible web experience.Please enable JavaScript in your browser settings to continue. Something weve never seen before. It didn't work either. Hi Daniel, thank you for reaching out, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies". WebMeet Tonies, the new audio system for kids. All rights reserved. The Soft Cuddly Friends have a sewn-in audio play chip with a magnet that attaches them to the Toniebox. Find out more about how we are changing the way children listen to audio. We have 1 for my big boy and baby girl and they love it. We bought a Tonies box for our daughter's birthday present. Email us directly.. You don't email back! 4 months in, no updates or improvements to app or software. Great product, the kids and us love itWish I had it when I was younger. We have tried for a week now to get in touch with them to resolve, and help is so slow leading to a very, very disappointed toddler. To start a return from the UK, follow these steps: Fill out the customer form from your package. Stories to listen to and cuddle at the same time. We, Yahoo, are part of the Yahoo family of brands. Our popular characters from the Steiff Soft Cuddly Friends collection become Tonies and tell their most beautiful stories to fall asleep to. The Toniebox is designed for little listeners to use independently. My son received one for his birthday but due to tags being lost we dont know who bought it him. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening!Aisia - Team tonies. It goes against our guidelines to offer incentives for reviews. It's a real shame. Accessory. Was so excited about getting this product.I ordered the brown creative tonie as to represent my daughter culturally. Great product, the kids and us love itWish I had it when I was younger. Its relatively easy to set up and there is videos on YouTube to show you how. If was purchased for a Christmas gift so has only been working since late December approx 4 months. Lita Lamb, Hoppie Rabbit and Jimmy Teddy bear come to life night after night in the rays of moonlight and slide down a magical slide into the land of cuddly friends. tonies is the creator and publisher of tonies, the innovative and award-winning audio system for children. WebTonies have made a emotional at times stressful bedtime routine much better. Unlock complimentary rewards and exclusive experiences at Arnotts and Brown Thomas. It's a real shame. So won't be recomending it further due to your lack of customer service. Please could you contact us at wecare@tonies.com?We look forward to hearing from you shortly.Many thanks,Eva - Team tonies. The company are just incredible greedy and lazy by putting no effort into this product at all. If was purchased for a Christmas gift so has only been working since late December approx 4 months. Mum had already bought one so returned it as soon as it arrived on 4th March. Lazy! Hello Maz,Thank you for reaching out, we're so sorry that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Greater London. I emailed to report a non charging toniebox and got a standard set up reply response. With Tonies, children can ignite their imagination and immerse themselves in storytelling and audio adventures. Other than that this has definitely impressed us all, thank you!! Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! How do I connect the Toniebox to a mobile hotspot? Dear Sandra, thank you for reaching out, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We will get back to you via email to resolve this issue.Speak soon,Eva - Team tonies. Verification can help ensure real people write reviews about real companies. Other than that this has definitely impressed us all, thank you!! I was told to sent two tonieboxes back that they could send us a new one. Follow us on social media to stay up to date! Our son is very active & weve struggled to find something for quiet time other than the tv (which we try to avoid all together). Our son is mesmerised with his Tonie box & sits quietly near it listening away whilst drawing or reading etc. You've rejected analytics cookies. We also ensure all reviews are published without moderation. It's a horrible cheap piece of hardware that's unfortunately got me tied due to the fact my daughter loves it and the idea of the product just seems perfect today. Hi Luke :)Thank you, that's such a lovely review, bedtimes are certainly not always easy! Stories ans characters help them to develop their imagination. WebFrequently asked questions. Find out more about how we use your personal data in our privacy policy and cookie policy. They then chose a second one to listen too while having a bottle and settling in bed. They both love them and listen to them every night in bed, great gift ideas too. Its a truly brilliant toy/concept + I have found customer service very good although I only used it once. Bought 1 grandaughter a box and the other loved it so much I bought another for her birthday. They first asked for proof of purchase which I supplied and a photo of the item in question. Dear Charlene, thank you for getting in touch. Say goodbye to bright screens, scratched CDs, and complicated controls. How do I set up my Toniebox? They listens to it every night before bed and we have even got family members to record stories so they can listen to them too. Spoke to customer services who wouldnt do anything because we cant find out where its been bought from. You can change your cookie settings at any time. Make sure your information is up to date. United Kingdom. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Get it Saturday, Sep 10. Shoddy excuse from them and says a lot about the company. Great! Webtonies is the innovative award-winning audio system for children aged from 3 to 10 years old. Loved by over 3 million fam Combining a stylish audio player and collectable figurines, tonies makes listening to stories and songs intuitive, interactive and fun! WebTonies allows children to ignite their imagination and immerse themselves in storytelling and audio adventures. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! It didn't work either. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Get directions. The company just sends copy and paste apologies with no real help. Lita Lamb is always there when help is needed - her cautious nature also helps the others. Just place the soft cuddly friend on the Toniebox, then off it goes with an exciting audio play!Each of the three Soft Cuddly Friends has its own audio play with six stories from the land of soft cuddly friends. Code word: Hedgehog. Webtonies Audio Character for Toniebox, Favourite Children's Songs, Playtime and Action Songs for Children for Use with Toniebox Music Player (Sold Separately) 1,208. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. https://tonies.com/en-gb/referral/Happy listening (and sleeping)!James - Team tonies. No response! Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! They also asked for proof that amazon referred me to them. Happy Kids. Webtonies UK & Ireland | 2,346 followers on LinkedIn. Hoppie Rabbit likes to be ahead of the game when it comes to ideas. I just feel the characters are a bit expensive. Formerly They are safe for children from the age of 0 to play with as they bear the CE marking. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening! Be the first to know about new arrivals, exclusive launches and sale events. Purchased for my daughter's birthday. It's a horrible cheap piece of hardware that's unfortunately got me tied due to the fact my daughter loves it and the idea of the product just seems perfect today. We also really appreciate your feedback, we'll definitely take this on board as we always look to make tonies as beneficial as possible for all our young listeners.Make sure you sign up for our referral program to get FREE Tonies and keep the quiet/ fun times rolling! The product is amazing but customer service is non existent. The only limits are your own imagination! tonies Company Presentation Company Presentation November 2022 Download Investor Relations Contact Manuel Bsing +4915157846012 ir@tonies.com At FREE Delivery on your first order shipped by Amazon. Therefore, when selecting, please pay attention to the language version you need. Here you will find the right contact person for Hi Luke :)Thank you, that's such a lovely review, bedtimes are certainly not always easy! Koala Bear with Gitarre Design Protective film Suitable for the Toniebox. Plus use our free tools to find new customers. Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! I like the fact its screen free time and stories are so important for children. If your children love stories or music then I highly recommend! Use this service to order a signed certificate of incorporation, which can include key details about the company and a statement of good standing. Click here! Contact our B2B service directly. Company Registration Number: 1407, Favourite Children's Songs Playtime Action 2, Favourite Children's Songs: Travelling Songs Audio Play, Favourite Children's Songs: Birthday Songs Audio Play, Favourite Classics: Peter Pan And Other Classic Stories Audio Play, Favourite Children's Songs Playtime & Action, Favourite Masterpieces The Nutcracker Audio Figure, The Three '??? Code word: Turtle. As others have said very very poor customer service and I'm now concerned about this products quality overall. All new subscribers will get 10% off our online shop in their welcome email. WebTONIES UK LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, Not acceptable but theyve missed that target anyway. My dad bought my daughter a Tonie for Christmas and my son loved it so much we had to get him one in February for he's birthday! Dragon Design Protective film Suitable for the Toniebox, Lion with Feathers Design Protective film Suitable for the Toniebox, Dog & Owl Design Protective film Suitable for the Toniebox, Pony & Girl Design Protective film Suitable for the Toniebox, Tiger & Owl Design Protective film Suitable for the Toniebox, Owl Design Protective film Suitable for the Toniebox, Katzenworld Zelda Design Protective film Suitable for the Toniebox, Elephant with Roses Design Protective film Suitable for the Toniebox, Fox with Feathers Design Protective film Suitable for the Toniebox, Knight on Horse Design Protective film Suitable for the Toniebox, Katzenworld Oliver Design Protective film Suitable for the Toniebox, Katzenworld Catto Design Protective film Suitable for the Toniebox, Katzenworld Snowball Design Protective film Suitable for the Toniebox, Elephant with Feathers Design Protective film Suitable for the Toniebox, Koala Bear with Gitarre Design Protective film Suitable for the Toniebox, Katzenworld Angel Eyes Design Protective film Suitable for the Toniebox, Katzenworld Mao Design Protective film Suitable for the Toniebox, Horse Design Protective film Suitable for the Toniebox. With countless stories to hear, songs to sing, and whole worlds to explore, the possibilities are endless. The box and characters are good quality. Take off the Tonie to stop, tap the sides to change tracks and press the ears to control the volume. When you want to hear something different, just change Tonies to jump between audiobooks, music and stories. Tonies allows children to ignite their imagination and immerse themselves in storytelling and audio adventures. We use dedicated people and clever technology to safeguard our platform. We're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. It is now 4th April and still waiting for my refund. Very good customer service. Download Foursquare for your smart phone and start exploring the world around you! https://tonies.com/en-gb/referral/James - Team tonies, These are brilliant. If your children love stories or music then I highly recommend! I contacted the company on several platform to see if could make the exchange. Say hello to the Toniebox. We also offer Creative-Tonies, which allow you to record your own stories or content. Registered in Republic of Ireland. 7.99 inc. UK VAT. You can change your cookie settings at any time. Faulty product! Ive already ordered a second one for my grandson. If you have any questions about the Toniebox, please contact the tonies customer service. Purchased for my granddaughter for Xmas via Amazon. He also shows his qualities when it comes to settling the "banana dispute" and making new friends tonies is the innovative award-winning audio system for children aged from 3 to 10 years old. 4 months in, no updates or improvements to app or software. Please don't hesitate to contact us anytime at wecare@tonies.com if there is anything else we can do for you.Happy listening!Aisia - Team tonies. It has been 5 days, I contacted customer services team today and I was told they can't give further information raised to issue supervisor team. Brown Thomas Arnotts Limited: tonies SE: Notification and public disclosure of transactions by persons dischar tonies SE standalone financial statements 2022, E-Mail voting rights notifications: voting.rights@tonies.com. Although we can't get into a time machine and give you one when you were younger, we're glad we can turn back the years for you with fun nonetheless!Make sure you sign up for our referral program to get FREE Tonies to keep that fun-filled collection growing! Because we know things dont always work out, returns are complimentary. An immersive, wondrous experience you can feel good about, but more importantly a community you can be part of now and for many years to come. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Either print your return label at home or use the Royal Mail I sent all of this as soon as I had the email address to send it to.After a short wait the customer service agent did they can not help me.They are the ones whom put the product on here yet refuse to support issues with products and services.I would be very weary buying from them again due to the false advertisement and poor customer service.Happy to go back to a cassette tape and Walkman xHave a blessed day all. Our son is mesmerised with his Tonie box & sits quietly near it listening away whilst drawing or reading etc. I just feel the characters are a bit expensive. Type Product Price 76 products TONIES Toniebox Starter Set 90.00 TONIES Favourite Children's Songs Playtime Action 2 18.00 TONIES Toniebox Starter Set 90.00 TONIES National Geographic Astronaut Audio Figure 17.00 Simply share your code with friends and family for 15 off Tonieboxes and Bundles.Once they use your code youll receive a voucher for 15 off to spend on tonies.comLog in to get your unique code and start sharing! WebWith Tonies, children can ignite their imagination and immerse themselves in storytelling and audio adventures. It didn't work, reached out to Tonies and they sent us a new box. Please turn it on to experience the full capabilities of this site. Write a short note about what you liked, what to order, or other helpful advice for visitors. Chances are you also have a bad tonie so need to return it. Sign up to our Newsletter for a 10% Discount Code. WebTo start a return from Ireland, please contact our tonies Support Team via contact form. Anyone can write a Trustpilot review. Shoddy excuse from them and says a lot about the company. We're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We're glad that we were able to resolve this with you in the meantime. Accessory. Dismiss, Shop Updates are usually sent once a month unless there is an important update. Its a truly brilliant toy/concept + I have found customer service very good although I only used it once. Find out how we combat fake reviews. I was again so excited that this company along with amazon allowed me to do so.When the delivery came and I finally got a chance to open it without my daughter around I was disappointed to find the incorrect creative tonie inside.I reached out to amazon to see I if I could swap this product, they referred me back to the company for any replacements. Just look at the reviews from the app store which is the main way to add new tonies. He initially appears rather cheeky or even "the bear with the big mouth", but in reality, he has a very soft core and is always the first to leap into the adventure when his friends need rescuing. I returned some boots at the same time and the money was in my account 4 days later with clear communication to say they had firstly received it and then that my refund was in its way. Great concept, kids enjoy them. Hi Luke, we're so sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. Your personal data will be used to support your experience throughout this website, to manage access to your account, and for other purposes described in our privacy policy. Zero customer service, dont waste your moneyUPDATE: We received this as a gift, Dear Caroline, we're sorry to hear that your experience with tonies has not been up to the usual high standard we pride ourselves on.We'd like to do everything we can to help you resolve this. Add to basket. That was Christmas. The UI looks simple enough but you won't get good answers when you need help and they do not respond to emails.
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