Depending on your role within Whitbread, youll have access to company sponsored health cover for you or your family, or to discounted private healthcare schemes for you and your family. However, the truly best thing about working for Whitbread is the fact its a global brand that everyone knows about, and that the departments all have a great family feel to them where everyone looks out for each other. Contact us; Breadcrumb. Last year our customers and teams helped us to build the Premier Inn Clinical Building at Great Ormond Street Hospital and, as our chosen charity, we have pledged to raise another 10million to fund a Sight and Sound Centre. Cloudflare Ray ID: 7c06cd922f931fe3 Read the latest written content from our community covering ESG and Sustainable Investment, Industry responds to WPC inquiry into DB schemes, DB transfer activity falls to lowest level in six months, Unlimited access to real-time news, analysis and opinion from the industry, Receive our in-depth monthly magazine in either print or digital format, Access our Sustainable Investment Hub covering news and opinion from thought leaders in the ESG space, Receive important and breaking news stories selected by the Editors in our daily newsletter, Hear from industry experts and other forward-thinking leaders, Receive a monthly members-only newsletter with exclusive opinion pieces from leading industry experts and a feature from the magazine in advance of its release date. I have found them to be a great line of support in my working life and we really motivate each other to do better for the guest, the business and ourselves. Our Defined Benefit pension specialists can advise on your Whitbread final salary pension. Whats been your Whitbread journey so far? If you pass this stage, you will then be invited along to one of our assessment days. At Mercer, we believe in building brighter futures. From each Ive learned to drive forward by trusting in myself, my knowledge and skills as theyve all been so empowering and knowing when to push me to succeed in what I want to achieve. I have always recommended Whitbread and my advice would be to take every development opportunity available because hard work is both recognized and rewarded. The Whitbread Group Pension Fund has been handed a one-off contribution of 380m following Whitbread's sale of Costa to The Coca-Cola Company. Click here to email our Pension Admin Team For all employment opportunities, click here to visit our career site For all other queries, please fill in the form below To help further, all Whitbread employees can take advantage of a range of other healthcare benefits as well, including receiving significant discounts on dental insurance and regular health assessments. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. message, please email Having customer service experience is great but if you dont have this dont worry as youll undergo a comprehensive 3-week training course at our Houghton Regis Contact Centre from our experienced Trainers who have a wealth of Contact Centre and Customer Service Experience wholl give you all the tools youll need. om ons te informeren over dit probleem. and for a tenthyear in a row we were named as a Top Employer. Analyst coverage and company compiled consensus. Are pension schemes shopping around enough for the best deals on admin software? We don't want anything to stand between you and your new career withus, so we'velistedeverything that you'll be expected to do between now andbeginning your journey with us. There are so many great things about working here but the best thing would have to be the people, its a real family culture. We use cookies to ensure you get the best experience on our website. Si continas recibiendo este mensaje, infrmanos del problema For more information, please visit www.reedsmith.com. 3% maximum to put in, but Whitbread add in 6%. I moved to the area but found it very hard to move out of retail into an office-type role with more normal, dependable hours, which as a mum is the Holy Grail. Whitbread Group Pension Fund Defined Contribution Implementation Statement for the year ending 31 March 2022 Welcome to the Trustee's Statement of how they implemented the policies and practices in the Fund's Statement of Investment Principles during the year ending 31 March 2022. Everyone at Whitbread is entitled to a bright future and were not just talking about your career. I had a family member currently working within Whitbread who told me they had some positions open, and theres great opportunity for growth which was important to me. Here, you'll enjoy a great range of rewards and benefits, including up to 30% annual bonus, a contributory pension scheme and life assurance. We offer a range of incentives to ensure that all of our teams benefit from the success of our business as a whole. We then dive deeper into the role of a Reservation Agent or a Guest Relations Advisor, looking at the softer skills, information needed for the job as well as the systems used. Be pro-active, curious and unafraid to face a challenge, failure is not the worst that can happen it shows you have initiative and the courage to try and to learn. Click each image to read more about each step. Many thanks to Justine, Will and the wider team for their support., Justine Senior, Reed Smith counsel and lead lawyer for the client, added: It was fantastic to get to this point in the life cycle of the Whitbread Group Pension Fund, especially for a long-standing client whom we have advised for many years on this journey.. We are Whitbread More hotel rooms than anyone in the UK. naar I was actually very pleasantly surprised however by a great, relaxed interview process, which focused on me as a person as opposed to just experience and skills I could offer. The first part of our day youll be invited to take part in a variety of different exercises, including a group exercise and a role play, where youll play the part of an agent or advisor. Cookhouse & Pub, a great place to get together. Are pension schemes shopping around enough for the best deals on admin software? For schemes who have not yet reached buyout, pensioner buy-ins continue to offer a fantastic opportunity to lock down risk over time, and form strategic partnerships with insurers along the way. the bonus is though whitbread pays in what you pay as well (government scheme) so it is a really . Nurudin - Business Implementation Executive. 23/10/19. Completing the course was a great sense of achievement and a huge confidence boost. My highlight was completing Shooting Stars. In 2022 PIC had a 15% market share and . Please help us protect Glassdoor by verifying that you're a Please enable Strictly Necessary Cookies first so that we can save your preferences! Part of Arc network,www.arc-network.com, Forward-thinking Fixed Income with Janus Henderson Investors. Se continui a visualizzare 4.0. I had never done a phone-based role or had a full-time job, so this was a big step for myself. Someone that wants to have fun at work with colleagues that will not only invest in your development, but help you become the best version of yourself is what makes a Contact Centre team member. Whitbread has reached an agreement with the trustee of its defined benefit pension scheme, the Whitbread Group Pension Fund, which will release Costa from its obligations to the pension fund. Pension Trustees (the "Trustee") in investing the assets of the Defined Contribution Section of the Whitbread Group Pension Fund (the "Fund"). Adding to this, Standard Life senior business development manager, Kieran Mistry, said: Its exciting to support the trustee in securing their first buy-in, taking risk off the table in a volatile economic environment. Our aim is - 'To serve the nation's favourite pub food, at great value prices, in a family friendly environment.'. Well Ive had eight roles within Whitbread so far. Im proud to say that I started my journey as a Customer Contact Centre Coordinator. Standard Life's share of 17% puts it in second place. All qualities which are critical to success. Whitbread Group Pension Fund, Dunstable, England, completed a 680 million ($822 million) buy-in with Standard Life. Performance & security by Cloudflare. 29423, Houghton Hall Business ParkPorzAvenueDunstableLU5 5XE. questo messaggio, invia un'email all'indirizzo The results for the hospitality company, published today (25 April) on the London Stock Exchange, disclosed the surplus of Whitbread's defined benefit scheme fell from 523m in the 2021/22 fiscal y Made to measure mortality assessments crucial as longevity risks rise, Aviva invests 20m in low-carbon housing manufacturer, Railpen expands investment portfolio with Cambridge acquisition, Nest Insight publishes sidecar savings trial findings, Industry thinks current regulatory framework could better enable open schemes to thrive, With longevity risk at 25% of DB investment risks, report urges schemes to assess mortality, Transfer values rose by 4% to 175,000 as a result of a fall in gilt yields, Incisive Business Media (IP) Limited, Published by Incisive Business Media Limited, New London House, 172 Drury Lane, London WC2B 5QR.Registered in England and Wales with company registration numbers 09177174 & 09178013. Former Employee. Filing history for WHITBREAD PENSION TRUSTEES (00629992) People for WHITBREAD PENSION TRUSTEES (00629992) More for WHITBREAD PENSION TRUSTEES (00629992) Registered office address Whitbread Court Houghton Hall, Business Park Porz Avenue, Dunstable, Bedfordshire, LU5 5XE . Whitbread was advised by LCP and Slaughter and May. Do it! Whitbread pension trustees chair, Keith Jones, highlighted the buy-in as a key stage in the funds de-risking journey, emphasising that it will help to provide "greater certainty" to members about the security of their benefits. Related decisions. Our first brand and still one of the UK's best loved restaurants. Wenn This Video is unable to play due to Privacy Settings. I joined as a Reservation Agent and in my first few months in the role I have got to be part of a support team and been on the Your Say panel Whitbreads annual employee engagement survey. We are sorry for the inconvenience. Personally my highlight so far would be my rapid progression to another role within the 6 months Ive been here. The Statement complies with the requirements of the Pensions Act 1995 (the "Act") and subsequent legislation. However, many of the beneficiaries of these schemes have. All they need to do is make sure they dive head first into their first role. Yingling honored for significant wins in court and leading roles in high-profile pro bono cases, Chambers and Partners highlights firms litigation, trade and business capabilities, Related Professionals: William Sutton Every time you visit one of our Premier Innsor restaurants, youll enjoy a discount of at least 25% (and up to 50% off a stay in Premier Inn). Knowing that you are valued and appreciated is very moving and motivational. We serve up delicious dishes full of seasonal flavour and a variety of drinks including local cask ales. My original plans were to go into teacher training but I had a change of heart. Aydanos a proteger Glassdoor verificando que eres una persona real. Enterprise account. Our Sharesave scheme gives employees the option to invest through a savings plan over a fixed period, and then purchase Whitbread shares at a significant discount. Industry Voice: Why include illiquid assets in DC schemes? Whitbread is well known for its diversity and inclusion so dont feel like you must be a certain type of person to work here, any and everyone is welcome. The Whitbread Group Pension Fund is a 2.9 billion defined benefit scheme with a diverse investment portfolio that combines many asset classes and investment strategies. Ive held management positions at our hotels in Bournemouth, Poole and Salisbury and have now returned to the Contact Centre. The first ZIP will be opening inCardiffMarch 2019, with more coming soon. 04 January 2019 1 min read Defined Benefit Whitbread promises contribution to DB scheme after Costa Coffee sale real person. To trace a pensions scheme contact Pension Tracing Service. Industry Voice: The case for a market neutral absolute return government bond fund, People Moves: Week ending Friday 28 April 2023, Railpen expands investment portfolio with Cambridge acquisition, Majority of schemes to invest more in infrastructure. They help us to know which pages are the most and least popular, and see how visitors move around the site. Contacting us about your own pension? My mum had previously worked at Whitbread when I was younger, so I knew of the company. Do some research in to the company and most importantly just be yourself in the interview. Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company Careers Tech At Bloomberg Sustainability Gender-Equality Index YouTube Products Bloomberg Terminal Data. But one of the main reasons I applied was the fact that I had seen her progress through the company with a lot of support throughout her career. We also have an amazing recognition culture, so if you perform well there are always plenty of awards, prizes and bonuses up for grabs. enviando un correo electrnico a Whats been a highlight of your time here? They will assess your Cash Equivalent Transfer Value (CETV), the benefits you may be giving up and identify whether a transfer to a Defined Contribution Pension would be in your best interests. Clickhere toemail our PensionAdminTeam, For all employment opportunities, click here to visit our career site, Benefits technology and digital solutions, Private medical insurance for individuals, Statement of Corporate Governance Arrangements. Sustainability overview Helpful. Contact us - Whitbread PLC We have three strategic priorities to support the ongoing success and growth of the business; to grow and innovate in our core UK businesses; to focus on our strengths to grow in Germany; and to build the capability and infrastructure to support long-term growth. Here I gained invaluable knowledge and skills, dealing with a wide variety of queries and situations its not as simple as just bookings! The following two weeks of training provided was helpful and allowed me to identify some key working behaviors that I still currently use in my new role. sign in. Whitbread scheme secures 380m from Costa sale The Whitbread Group Pension Fund has been handed a one-off contribution of 380m following Whitbread's sale of Costa to The Coca-Cola Company. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Under the 'Manage Cookies' option in the footer, accept the Functional cookies to allow the video to play. Teachers' Pension Scheme (CAS-66609-T4V5) Complainant . Wir entschuldigen uns fr die Umstnde. Our corporate governance framework is integral to delivering our strategic priorities and creating long-term value for all stakeholders, from investors to employees. I chose to apply for Whitbread because of the progression opportunities; I was already in full time employment but I really wanted a career and development. We place the customer at the heart of everything we do, as shown in our Customer Heartbeat model which is a visual illustration of our Vision. He has always been very open and honest about my areas of development and has facilitated my career progression through mentoring sessions, investment in training and giving me confidence to believe I can achieve my goals. Home; Decisions; Whitbread Group Pension Fund (PO-7950) Whitbread Group Pension Fund (PO-7950) Share . Read more about the transaction in Standard Lifes announcementat standardlife.co.uk. Matt - Reservations Centre Operations Manager. At Whitbread we believe there's no barriers to entry and no limits to ambition. You are currently accessing Professional Pensions via your Why do the Fund's investments matter to me? Contact Centre at our Whitbread Offices in Houghton Regis. It searches a database of more than 200,000 workplace and personal pension schemes to try to find the contact details you need. We get to serve an amazing 25 million customers each month in the UK. Reed Smith is a dynamic international law firm dedicated to helping clients move their businesses forward. Restaurants across the country. If you pass the morning exercises, youll then be progressed through to the last and final part of the day which will be a face to face, 2-2-1 competency-based interview. Once I was fully trained on the phones and working on my own, I still had great support from both my managers and peers, which helped with my confidence. I have had two managers in particular who have really supported my development throughout the company. If it wasnt for my manager I do not believe I would currently be in the position I am in and he is continuing to take time to ensure I am on track and happy with my development. My future plans are to progress into a senior commercial position. Concerns have been raised about making members more aware of risks to their defined benefit (DB) pensions, for fear of leading to panic and knee-jerk reactions. Disculpa Nous sommes dsols pour la gne occasionne. Ive had 4 roles overall; one in the Contact Center - Reservation Agent, one in specialist sales Sales Development Representative and two in the sales team Group Desk representative and Business Implementation Executive. Supporting our peoples wellbeing, and that of their family, is at the top of our list. My first role was working as a Reservations Agent in the Reservations Centre. We'll then check you do meet the requirements, hours and shifts and some competency interview questions. Lamentamos pelo inconveniente. enva un correo electrnico a Reward and recognition. Whitbread said it was extending its cheaper pension arrangement to 14,000 staff currently without a pension. It transacted the largest buy-out of 2022, worth 600m, and a buy-in of 800m. contact our customer service team. Premier Inn and Restaurants journalist enquiries, To ensure guest enquiries are handled by the right team, please use the customer enquiries details at the top of this page. Justine M. Senior, Will Sutton, Reed Smiths Global Corporate Group partner who led the team, commented: We are particularly pleased to have worked on this deal for the trustees. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail There are a variety of roles based here at Chiswell Court on the Whitbread Campus so there really is something for everyone. My highlight working with Whitbread was completing a skydive in order to raise money for Great Ormond Street Hospital. Ci Our deep industry knowledge, long-standing relationships and collaborative structure make us the go-to partner for complex disputes, transactions, and regulatory matters. This transaction, with legal advice led by Reed Smith's pensions practice in London, secures a large portion of the liabilities of the pension scheme, covering around 8,000 members, effectively moving the risk for those benefits away from the pension scheme and from Whitbread plc into the hands of Standard Life. Together, were redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Use every opportunity that is given to you. During 2022 it secured a 1.1bn transaction with WH Smith and 700m buy-in for the Whitbread Group Pension Fund. This website uses cookies so that we can provide you with the best user experience possible. This transaction, with legal advice led by Reed Smiths pensions practice in London, secures a large portion of the liabilities of the pension scheme, covering around 8,000 members, effectively moving the risk for those benefits away from the pension scheme and from Whitbread plc into the hands of Standard Life. Our Force for Good sustainability programme focuses on enabling people to live and work well whilst having a positive impact on the world around us. I had just left college and, at the time, my sister worked in the reservations team. You are currently accessing Professional Pensions via your Enterprise account. The pension administrator runs the pension schemes of major businesses including Whitbread, Morrisons and Scottish Power. If you pass the morning exercises, youll then be progressed through to the last and final part of the day which will be a face to face, 2-2-1 competency-based interview. In fact my manager was a great support from the moment I joined the team right through to applying for my next role. From our Reservations Agents assisting our guests with booking rooms to our Guest Relations Advisors resolving any issues, our Contact Centre team are often the first port of call and offer an exceptional world class service, making a difference to everyone they speak to. . I learnt so much during my time in Reservations, I felt set up for success and I enjoyed working in such a friendly, vibrant environment. No barriers to entry and no limitations to ambition. A friend suggested looking on the Whitbread site, and from there I applied for a role in the Contact Centre. We have a fun, inclusive atmosphere at Contact Centre that means colleagues often become friends and that leads to lots of activities inside and outside Chiswell Court. From our Reservations Agents assisting our guests with booking roomsto our Guest Relations Advisors resolving any issues, ourContact Centre teamare often the first port of call and offer an exceptional world class service, making a difference to everyone they speak to. Both managers have recognized potentials that I didnt realize I had and helped nurture and push me to where I am today. Although we write about many UK organisations on this website we are unable to help the staff (or former staff) of those organisations with any benefits queries. Whitbread's 2.9bn pension fund is one of the larger schemes in the UK and is operationally complex, with investments across multiple asset classes including hedge funds, equities and credit. My first manager in the Contact Centre really helped me to realize my potential and feed the hunger I had for new knowledge.