Mercari's fees are 12.9% + $0.30. Smaller weights can get through, but if it's a lot, like yours, it won't. chichix4 2 yr. ago I had that happen with a UPS shipment and the ups store wouldn't let me pay the difference in price and told me mercari would have to handle it on their end. Can I just tell them it weighs more than what the label says and pay the difference there? If you realise before the pick-up that your package is overweight, contact our customer support team for advice. Should I tell someone or will Mercari just take away some of my profits from the sale? Starting on November 1, 2022, the payment processing fee for all transactions will increase from $0.30 to $0.50 per sale when an item sells. You can also take the package with the underweight label to the post office and pay the price difference. You can then buy the correct postage on your own and it will be cheaper when you use a shipping software like Pirateship or GoShippo.com.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Read Next: Cheapest Way To Ship A Package: Step-By-Step With Pirate Ship, Yes, USPS Regional Boxes Are Discontinued. To calculate the volumetric weight of your package, youll need to find the total volume. Go to My Page > My Listings > Edit > the item > Activate. Prepaid labels offer a single price for shipments to and from any US state (excluding Hawaii or Alaska) using the top carriers UPS, USPS, and FedEx. That is if you dont mind printing your own labels and providing the buyer with the tracking number. Which is. Get all the details about Mercari shipping, including shipping options and the cheapest rates. Youll also need to generate your own shipping label, as well as send the buyer a tracking number. I understand now that I definitely should have waited to cancel the sale until I actually got the pants back, but I'm still frustrated that support cannot figure out any way to help remedy this situation when both me and the buyer are trying to fix it. New comments cannot be posted and votes cannot be cast. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures), Cheapest Way To Ship A Package: Step-By-Step With Pirate Ship. I also think that this could be a situation that dishonest buyers could game that sellers should be aware of. The post office is now telling my buyer they need to pay to get their package and my buyer didn't have cash on them so the post office wouldn't give them their package. Make sure the weight class you select includes the total weight of your item with packaging. It is important that you are as accurate as possible with the parcel information at the booking stage. 166. By contrast, shipping yourself means finding your own shipping service. These rates offer an average of 40% savings compared to the retail pricing of each carrier (for standard or economy rates. Mercari lets you ship in one of three ways: Mercari Prepaid and Mercari Pack & Ship are certainly the most convenient options. I don't believe sellers or buyers should be able to cancel without contacting Mercari in the first place, that's how it used to be. But now the item sold and the shipping label sent to you is underweight. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_1',119,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[320,50],'fulfilledmerchant_com-medrectangle-3','ezslot_2',119,'0','1'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-medrectangle-3-0_1'); .medrectangle-3-multi-119{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:50px;padding:0;text-align:center !important;}. If youre going to pay, especially on oversized packages, its always nice to save on shipping. Youve joined the 10,000+ brands that use Mercari to sell new or used products. If you'd prefer not to have to ship anything, try Mercari Local. Reddit and its partners use cookies and similar technologies to provide you with a better experience. By: Ina Steiner. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Or you can take the package to the post office and pay the additional shipping fee. Many sellers may be afraid to lose the sale doing this. I have wrong weight on the shipping label of the parcel. 'In honor of imnotlegolas for starting this subreddit.'. However, about a week later my buyer messages me that the pants have gotten to her after all. Shipping and Delivery Fees on Mercari We offer low, fixed rates with USPS, FedEx, and UPS for packages weighing up to 50 lbs - with a maximum length of 34". let them know and b.) When shopping on Mercari, you can choose a preferred shipping option for the items you purchase. Go to the Order Status page and send your buyer a transaction message explaining the situation. If you ship an overweight package, you risk losing a lot of time and money. Mercari Doesnt Offer International Shipping, The Best Mercari Shipping Rates with Easyship, free shipping boxes provided by top courier services, generate all your customs documents in minutes, Mercari shipping rates vary based on your package weight and size, and the shipping option youve chosen, Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx, Mercari Pack and Ship is a great way to ship large, bulky, or fragile items but Easyship offers up to 91% off discounted shipping rates on 250+ courier services, Choose Mercari Prepaid when listing your item, Package the product, print the label, and attach the label, Ship within 3 business days of the purchase date, or risk losing your Mercari shipping protections (insurance and tracking), Confirm your shipment in the app to let the buyer know its on its way, Choose Pack and Ship when listing your item, but only if youre paying for shipping, Select the weight range from the suggestions in the app, Bring the item and your shipping code to a UPS Store location, Your package will be labeled and shipped by the UPS Store; the buyer will be automatically notified that the shipment is on the way, Mail items within 3 business days of the sale, as shipping protections may be nullified after this three-day window, Communicate with the buyer if you can't meet the 3-day shipping window, Save money by shipping lightweight items in poly mailers, Order free shipping boxes from courier services to keep costs low, Compare Mercari shipping rates vs. Easyship when deciding which shipping method is right for you. Save up to 91% off on USPS, UPS, FedEx, and more. The benefit of this is being able to access cheaper shipping rates than whats offered by Mercari. Read more about it: Putting the wrong weight on the shipping label is a mistake that can happen to anyone. Scan this QR code to download the app now. mercari ship on your own option. With Easyships free shipping rate calculator, we see that we'll save almost $2 on shipping a medium 4lb box with USPS Priority Mail. So if you have a shipping label through a commercial rate such as ones used by Mercari and Etsy, you will be paying a retail rate, which is higher. I feel terrible about it and I messaged Mercari support. Mercari shipping boxes come in three sizes: small, medium, and large. If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. The cost of the new label will be deducted from your list price. When you go with the prepaid label from Mercari all you have to do is make sure that you properly weigh the item and input it when listing your item. The good thing is that the buyer will not have to be bothered. For more information, please see our Three, THREE of the ten had their first scans once they hit my regional post two days later. Mercari has a rating of 1.35 stars from 2,029 reviews, indicating that most customers are generally dissatisfied with their purchases. The package size must be less than 34" (longest side) x 20" (second longest side). Making shipping even easier. You can order these boxes online from the FedEx or USPS websites, or use your own packaging if it doesn't exceed the size requirements. Hopefully, this helps if anyone else ever finds themselves in a similar situation. Read more about the benefits we can offer for your online marketplace. Comment down below.Be sure to subscribe,like and comment.Scale that I useUSPS Postal Scale- Best Scale I have ever hadWeighs items up to 25lbshttps://store.usps.com/store/product/shipping-supplies/usps-25lb-usb-postal-freight-scale-P_843031Any Shipping Scale will be okay as long as you guys understand how to use it. "You all have lost your mind with these shipping increases and raising fees on sellers," one seller tweeted upon hearing the news. Wrong. Priority Mail is also only insured to $50, as opposed to Mercaris $200. As of January 22, 2023, USPS Regional Boxes were discontinued. You can offer your buyer a discount on the shipping difference or additional discounts for the inconvenience. You can then create a new shipping label. But in some lucky cases, the post office doesnt catch the weight difference at all. My Parcel Weighs More than Stated On the Shipping Label. This is the preferred option for many sellers since it is the sellers responsibility to accurately provide shipping costs. The last option and one that is not recommended is to send the package as is. Cookie Notice When shipping by yourself, Mercari requires you to take a few extra steps, including: Want to offer insurance on an order? To cancel the transaction for the buyer to repurchase: Your buyer will see the item in My Likes or Following and can purchase the item again. We also provide our insider top tips for . Book shipping. Does anyone know what will happen? Make sure you choose a shipping option that includes insurance, like USPS Flat Rate. While some people may think of adding stamps to cover the postage difference, keep in mind that you will be paying a retail rate with this option. So, A few days after I sell a pair of pants I get a message from Mercari that there's a shipping issue and when I check up on usps tracking (I used Mercari's shipping option) they say that the item is being returned to sender because of an incomplete address. USPS will either return to sender or require COD. But who pays for the shipping label? I screwed up here and should have taken them back, but reaching out to 10 different buyers and potentially losing sales or quick shipping marks seemed like it was worth the risk. Packing materials add bulk and weight. I have buyers telling me that if I reduce the size of the package - or just leave it off - the shipping will drop to something far more reasonable. We are compensated for referring traffic and business to Amazon and other companies linked to on this site. With Easyship, you can save nearly 20% off Mercari shipping rates. If you pay, youll be charged a label fee based on the package size and weight. This label can also be accessed on your Order Status page. That breaks down to a 10% seller fee and a 2.9% + $0.30 payment processing fee. Will the courier collect the parcel? This is because the platform emails you the shipping label, insures packages up to $200, and includes package tracking. If they aren't penalized for it, it'll never change. But don't worry, How To Pack & Ship An Xbox (With Pictures). The beauty of this online marketplace is that listing an item is free. This means youre free to use your own boxes and packaging. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. Once your iPhone sells, Mercari suggests a list of shipping boxes that correspond to the size and weight of the item. If you choose to send the package without paying the price difference, be prepared for a warning from Depop in addition to getting a bill from the post office. The easiest way to fix the postage difference without contacting the buyer is to pay the difference in postage at the post office yourself. In the next section, we show you how to find the cheapest rates. The package will be sent back to the sender. At Eurosender, we cater to a wide range of customers who ship for private and commercial purposes. With Mercari's standard shipping option, your item will arrive in 7-14 days and you can track your shipment as soon as delivery starts. 85. r/Mercari. If the actual package weighs more than the label, the best thing to do is to explain to the buyer and have them repurchase the order after you cancel it. Made a sale on Mercari? Plus, if youre sending items that exceed the Mercari Pack and Ship weight and size restrictions, shipping on your own will be your cheapest option. So what are your options if your package weighs more than the label? Before shipping their order, get to know your options and how to pick the best one for you. If youve already tapped Confirm Shipment, youll have to cancel the transaction and reactivate the listing for the buyer to purchase. But can we find a cheaper rate than Mercari? Message the buyer *before* you do this to a.) Easyship is happy to bring you these Mercari shipping tips in our efforts to help merchants simplify shipping and save up to 91% on every shipment. before you do this to a.) The item I sold had free shipping so I paid for all the shipping, thanks! You will have to stand in line and have the post office tell you what you will owe. Make sure that you communicate with your buyer and clearly explain the mistake. Cookie Notice Sellers in Alaska and Hawaii may only ship via USPS. lumbo484 4 yr. ago It was USPS dr_jr_president_phd 4 yr. ago Mercari shipping options are both convenient and include insurance up to $200 plus tracking. While it can be inconvenient to have to buy a new label, buying a new label can be the best option. Register for free and get some of the best prices on the market for your online stores logistics needs. USPS postage rates offer low-cost mailing and shipping prices for domestic & international customers. This Mercari shipping option is suited for bikes and guitars but not too much larger. Apparently, "everyone does this on Mercari" - I believe that trying to pull a fast one on the USPS, or FedEx or UPS is not just wrong but can result in charges on the back end if you get caught. Follow these steps to ship with Mercari Prepaid: Mercari Pack and Ship is a great way to ship large, bulky, or fragile items. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits and Instant Pay requests. The maximum weight for Mercari Pack and Ship boxes is 150 lbs. We also provide our insider top tips for avoiding the unpleasant scenario of your parcel weighing more than what is stated on the shipping label. Yes. New comments cannot be posted and votes cannot be cast. Packages are limited to 150 lbs with a maximum length of 45, and a maximum width of 20. What Now? I sold an item and printed the label but the label says its only 5 lbs when its really closer to 10. The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. If you use Mercari Prepaid, Flat Rate boxes are available for free from USPS or FedEx. Mercari Prepaid delivers to all 50 US states using Flat Rate shipping from USPS and FedEx; Mercari Pack and Ship is a great way to ship large, bulky, or fragile items but Easyship offers up to 91% off discounted shipping rates on 250+ courier services . Make sure that the order is updated with the new tracking number and message your buyer so theyre aware. Feel free to use Easyships rate calculator when picking between Mercari shipping options. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Start selling on Mercari now or Buy items Use my link Refferal Links may include commission to Youtuber*Sign up for Mercari and get up to $30. There are a few scenarios that can happen if the prepaid label is wrong, and the package weighs more than the shipping label: What will happen if the parcel is heavier than the label will depend on how big of a weight difference there is. Archived post. In section 3, well discuss whether this is the most affordable option. I show you step by step how to use a shipping scale,weigh your item and enter item shipping weight on mercari.Dont have a Mercari Account Yet? Buying a new label means a new tracking number will have to be uploaded. Privacy Policy. Plus, this was Mercari's shipping, so it should be fine, right? English Espaol Customer Service My USPS Go to USPS.com Site Index. Get instant access with volume-discounted shipping rates. Your second option is to ship the item on your own with a valid tracking number. I don't mind paying the difference but what should I do? The package size must be less than 45" (longest side) x 20" (second longest side). Mercari recommends the cheapest shipping option based on the item weight and size provided in your listing. Archived post. 1099-K Reporting and Disclosure Information. Parcels are weighed later at the local depot. Once your item sells you will be provided with a printable shipping label to print at home and secure on the package. If the post office bills your customer, your buyer will not be happy. Mercari shipping rates vary based on your package weight and size, and the shipping option youve chosen. Your second option is to ship the item on your own with a valid tracking number. Mercari needs to have better policies about this and not just go by USPS tracking. With Mercari Prepaid, a prepaid shipping label is emailed to you following the sale. Maybe those old scales at home are inaccurate or you make a simple miscalculation. For most items, you have the choice of Mercari's standard shipping option, or Priority Shipping. The cost of the new label will be deducted from your list price. Make sure the weight class you select includes the In order to avoid any package weight discrepancies in the future, make sure you invest in a shipping scale and a measuring tape. Save up to 40% Save with discounts on flat-fee standard and economy shipments. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Though youll need to print your own labels and share the tracking details yourself, you could save 20-70% on Mercari shipping rates especially on larger items. Packages over 45" may attract an additional courier surcharge of up to $120. Any shipment over 50 lbs in actual or dim weight will be charged freight rates. open a conversation window with them. If you already tapped Confirm shipmentor to make any other changesyoull need to cancel the order (Refund buyer button). The Japanese version of Mercari is limited to those who have domestic Japanese addresses, while the US version only ships within the US. For heavy shipments using a Mercari prepaid label, make sure that your package is under 50 lbs in both actual weight and dim weight. Heres a full breakdown of all the Mercari shipping options. Its smart to consider the cheapest shipping rates when deciding how you want to ship. If youve already tapped Confirm Shipment, youll have to cancel the transaction and reactivate the listing for the buyer to purchase. If the actual package weighs more than the label, the best thing to do is to explain to the buyer and have them repurchase the order after you cancel it. You may have to offer a partial refund to cover the added shipping cost. and our By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. As a tradeoff for the effort, you could save money on sourcing your own rates. Message the buyer mercari ship on your own option. Like Mercari, Depop requires you to enter a weight estimate when you use shipping with Depop. The longest side cannot . Flat rate shipping Our all-in-one solution gives you the cheapest rates on cross-border shipments, an automated duty, and a tax calculator, plus helps you generate all your customs documents in minutes. You guys can get whichever weight you guys want that weighs up to 25lb,50lb,etc. So I let my buyer know (she agrees to the plan) then go ahead and cancel the sale thinking that that will make the turn around for the repurchase quicker and that it will mean more of the buyers funds won't be tied up in this purchase than necessary for long. If you choose to ship an item using your own label, youll need to provide a valid tracking number. You can reprint your shipping label in the app by tapping Profile > Selling > In Progress > the Item, then tap "View Label." This will help us confirm the items delivery and make sure you get paid on time. I can't abide paying $12.40 shipping for a $12 shirt. Prepaid shipping is best for small and medium packages make sure your package is under 50 lbs and no larger than 45 in length and 20 in width (packages exceeding these weight and size limitations may result in an additional surcharge). Our rates come directly from courier services at up to a 70% discount, meaning theyre usually cheaper than Mercaris. The package will not be collected if it is clearly overweight. If youre paying for shipping and you need to change the weight or dimensions, you can edit the shipping label on the Order Status page. If your parcel weight is more than what is stated on the shipping label, most courier companies will issue a surcharge for the overweight package or send it back to the pick-up address. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. How to enter the correct shipping weight on Mercari and never get those shipping fees when you go drop your package off at the Post Office!I hope this video helps you guys.How To Make Over $1,000 Online Start Making Money Online Today (E-Book )https://isabel-cee-shop.fourthwall.com/products/how-to-make-over-1-000-onlineShop my favorite amazon productshttps://www.amazon.com/shop/isabelcee(this a affiliate link I may receive commission if you purchase any products thank you guys for the support)Business InquiriesEmail: simplyisabelcee@gmail.comCheck out my shop: bellaisabella11: Get up to $30 off* when you use my code QTHMUV to sign up for Mercari. You'll then select to ship via USPS, FedEx, or UPS. Mercari Pack and Ship is only available if youve decided to pay for shipping. At the end of the day, the Mercari shipping option you choose has a big impact on your earnings. A shipment where the average weight per package is greater than 50 pounds or packages over 50 pounds with the weight not specified on the source document or the UPS automated shipping system used. The post office is now telling my buyer they need to pay to get their package and my buyer didnt have cash on them so the post office wouldnt give them their package. How to enter the correct shipping weight on Mercari and never get those shipping fees when you go drop your package off at the Post Office!I hope this video . However, mistakes do happen so communication is key when it comes to providing customer service. The shipping fee will be deducted from your Mercari balance. Mercari ranks 723rd among Marketplace sites. Shipping on Mercari is best done right after the sale and with full transparency. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Mercari is a retailing site that allows you to sell clothing, sporting goods, toys, beauty supplies, and handmade items pretty much anything that you can ship. Be sure to keep the buyer informed on what you decide to do. and our Mercari provides two native shipping options to merchants or lets you ship on your own. Multiply the package (Length x Width x Height) and divide this number by 139. What happens next? If youre shipping a package up to 50 lbs and 45 in length and 20 in width, consider using a prepaid Mercari label to save money and give you peace of mind. I shipped an item and I estimated the weight because I didnt have the scale. *Based on a comparison completed December 18, 2022. . After a return is approved, the seller has 24 hours to confirm their return address. Shipping mistakes happen. TL;DR: if you have shipping issues never cancel sales before the item has been returned to you. Like Mercari, you can cancel the order and have the buyer repurchase the item. Sometimes you list items with the intention to change the weight at a later time. The UPS Store associate uses the code to package and ship the product on your behalf. There's no fee to list items. This option usually works out cheaper for you than adding a second package to your existing order. And you only pay a 10% sales commission plus minor shipping fees. To edit the label's weight class in the app, go to the Order Status page and tap "Edit" beside the Carrier information. Work-flow can help the Cash-Flow. If youre shipping internationally with Mercari, global shipping platforms like Easyship can help. Show more Is Mercari Legitimate? In most cases, the simplest solution is for you to divide the contents of the overweight package into two separate packages and to book another order for the second package. Archived post. I picked 0-1 pounds but my package was really 1-3 pounds. Go Local and skip shipping entirely. The worst-case scenario is that the package will be sent to the closest hub by the buyer but the buyer must pay the postage difference in order to receive the package. Then, message Depop to have the shipping label refunded with a screenshot of your new label. Keep in mind that when you ship on your own, the package doesnt qualify for Mercari Shipping Protection. Cancel the item by tapping Refund the buyer on the bottom of the Order Status page. total weight of your item with packaging. To edit your Ship from address in the app, go to the Order Status page and tap Edit beside your address. Skip to Main ContentSkip All Utility Navigation Join. It's being shipped through UPS. If you're shipping a package up to 50 lbs and 45" in length and 20" in width, consider using a prepaid Mercari label to save money and give you peace of mind. Your product will be sent via UPS Simple Rate, aka flat rate, including insurance for $200 and package tracking. open a conversation window with them. If you want to protect your package while in transit, you can purchase insurance through your shipping carrier. Let us examine the two scenarios: Did you know that couriers calculate the final price based on several factors? For more information, please see our Value 596. This will keep the tracking number the same. Unfortunately, Mercari doesn't offer international shipping.
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