When I got to the store, I wanted to see what it looked like before I walked out with it. ACCENT CHAIRS COFFEE TABLES MEDIA CABINETS DINING FURNITURE DINING CHAIRS Dining chairs start at $159. One of my friends has a semi-unhealthy obsession with Crate & Barrel and CB2 is no exception. There were these cute little glass baubles that were put high up in acrylic shelf containers, and when I removed the acrylic box to examine them, the ball rolled out and shattered on the desk display below. But it seems the absolute height of arrogance to just allow your dog to step all over brand new furniture, and not one single store employee stopped this woman. Seriously? (Th-Sat, Mondays) Dennis is who I aspire to meet at every store I shop at. She said of course, apologized, seemed nice enough but never called me back to tell me if she would be able to ship my items like I asked her-the next day(Monday). Customers generally like the pricier dining tables, with concerns around durability being mentioned for some of the more moderately priced tables. Art compositions are minimalist and frequently stray into the abstract, making them perfect for dining rooms, living rooms, and bedrooms. The customer service reps have offered me no excuse or firm eta. I rarely walk into a home store & leave empty handed; not only did I leave empty handed from CB2, I wasn't even interested in anything! However my first purchase from CB2 will most definitely be my last. If you continue to use these I called on early December and was told the same thing, to which I said "but it's early December, when is the couch going to be delivered?" Also? When it comes to what CB2's shoppers are excited about, there are some items that come up again and again. Not ideal but that was something we could deal with. The cons: Some customers mentioned issues with assembly. Nobody asked me if I wanted to check out. (They also have mugs with little spoons attached if that's more your cup of tea--pun intended.) CB2 Furniture Filter 487 Items Strom 4-Piece Reversible Sectional Sofa with Ottoman Clearance $3,448.97 reg. Looking for something even more unexpected? This site's sole purpose is to help you make the decision faster and with more peace of mind. Tried another second checker who appeared to be free. Bob's Discount Furniture, founded by Bob Kaufman over 30 years ago, emphasizes value, offering durable furniture and high-quality service. The reason I am only giving it 3 stars however is the company has an unusual policy that if you buy something online, even if it is defective, you cannot return it to the store. Mingling timeless beauty with avant garde twists, contemporary furniture gives your space a fresh, edgy look that's all you. After leaving with my purchase I checked online and the terms/conditions do not state an expiration date for the reward. Since I made the purchase in-store, I was not able to check the status online and had to call the store to find out the status of my order. I have worked in retail for years and even in my crumbiest days I can at least utter a word like hello to the customer. And if I am, why won't they charge the same on the first bookcase?! I hope the company can take it more seriously. Thank you! Quality of product workmanship is still my main concern. Ordered my item on 6/8/15. I went to a crate and barell near my house (walnut creek) only to find out I have to go to CB2 in Berkley to return it. I love the store. The packaging was already open and dirty where the tape should have still been sticky but it wasn't bc it was clearly used and returned. Really love how update they are with the designs. This is definitely a fun store to pop into if you're looking for a modern piece for your home. In 2001 Crate & Barrel partnered with the kids furniture brand, The Land of Nod. Almost one month later I got a call today about delivery and oh they did not have part of my sofa and did not expect it to be available until end of March. One by one, they are taking turns finding themselves in the trashcan. Still a great place to put some individual personality into where you live. It was a nice gesture which they did not have to do. Obviously I was very tired of having to explain the situation another time and I asked him to sort it out. The style was Marta, a micro thin glass- sleek and minimalistic. Starting at your typical West Elm at Mid-Low, or Crate and Barrel maybe towards Mid-High. And if you want your stuff, like, yesterday, check out our selection of in-stock furniture for ready-to-ship pieces that will get to you ASAP. I'm not too certain how parking is here as it's right in downtown, but i would imagine most people to ship directly home. All this communication is going on while I'm at work, and I had to step away from work several times to talk with them. I will never, ever buy anything from these guys again. So I go in, and naturally, there are no prices to be found on any of them. - At the store, I am informed that the mirror was not in stock at the store but was in stock at the warehouse and would be available to pick-up in a few business days. BRIGHT COLORS. On the other hand..my delivery date was pushed back twice. As soon as you walk in, the sense of orange and green is overwhelming, in a good way of course. I live in Sacramento and had so many questions that I decided to call the San Francisco store. While some of the sales people were helpful in bringing out items we requested from the back, the cashier who rang us up (short-haired blonde woman) was unfriendly. We've made several purchases and the employees seem happy to go above and beyond to make sure you're getting what you came for. By that time, the store had already given me a full refund so there was no need. Hadn't I gotten the email. As the store did not have it in stock, we called ahead and had them ship it into the store for us and give us a call when it was ready for pick up. I've been to the regular Crate & Barrel, but finally had the opportunity to swing by CB2. I bought a carafe ($9.95), some cool male/female wall vases and some porcelain spoons that I'm justifying as "honey spoons" for my teacompletely necessary, right? Well, December came, and nothing. The designers and buyers have an exceptional eye for on-trend furniture,rugs,knick knacks and rugs. Don't waste your money in CB2, go to another furniture store like west elm, Scandinavianare much more better. Initially it looked like none in stock. The managers should re-consider training for " TOMMY", especially if he is client facing. Had some plates delivered. The staff there is very nice when you order something. A one-stop shop for everything from furniture to bedding, Crate & Barrel is the purveyor of all things minimalist, yet homey. Use our Make an Offer feature on all of our used Crate & Barrel furniture to see if you can strike a deal with the seller and score it for less than list! The quality of everything purchased was sturdy and you can tell it is made well. If you're buying furniture for a new home, and need to buy several pieces, and love CB2/Crate and Barrel, I would highly suggest their credit card. Crate and Barrel/Pottery Barn is more for people who own large homes/mansions, and also farmhouse/barn-like furniture (not all, but generally), which is why I lean away from them. When she tells me that the faux ones start at $129 (for about a 3'x5' size), I comment that it probably won't work for me, given that I just bought a 6' long one for $99 at Costco. Quick notes on furniture shopping: I had fun browsing this store and thought many of these pieces would've had a place in my apartment in college, if I didn't buy everything second-hand then. I was on hold for a CB2 customer representative for a little over 40 minutes. Theres no need to settle for a Crate & Barrel sofa for a guest room when you have the option of a Crate & Barrel daybed, sofa chaise, or sofa sleeper too. Discover CB2 furniture, used and new, up to 70% off. Msg and data rates may apply. I like the stuff. CAD 3,499.00. A shout-out to Martice for the excellent customer service. The stuff in store is really cute and the people that work in store are all really nice. Reasons why? Piazza 4-Piece Modular White Linen Sectional with Ottoman 127''. It's great for tchotchkes, side tables, kitchen wares, flatware, seasonal decorating items, and even the occasional patio furniture or piece of furniture. Quality of their products is similar to Crate and Barrel. AGAIN, I had to speak up and say I was in a hurry and to please help make the transaction go faster, and to find the items that she could not scan in. Someone ought to tell the corporate people that this is no way to run a business. I called this store to see if they had the items in stock to ship and a wonderful girl named Sammy helped me located everything they did have or had to get from another store. I love most everything they have on the showroom floor. From solid and subdued prints to geometric and abstract prints with bright colors, CB2 rugs run between $20 for small rugs to $2,000+ for the larger rugs. And also the prices were right. Discover furniture in all of Crate & Barrels distinctive styles, including modern, contemporary, industrial, and postmodern. They have been nothing but friendly to me and help me figure out what I'm looking for every time I go in there. Same response. He really helped me out in picking out a great console and decorations. Not a great customer service place. Dining room table arrived without legs because the legs were never ordered. Aside from my bed frame being on backorder for two weeks, I was scheduled for a delivery for two items on a Saturday, which ended up being wasted on a non-delivery. The CB2 product quality has been great and I love the design of all of the items I have purchased. They'd look into it they told me. After traipsing through Europe on their honeymoon, Gordon and Carole Segal returned to their Chicago home with suitcases full of simple, well-crafted homewares. Next, give your snacks and drinks a spot to rest too by placing a side or coffee table in the area. Nice products. We'll go through a few of their most popular searches below. Unfortunately they had no opportunity to send me somebody on the same day so I had to assemble it by myself. This table was the only item in the store that did not resemble furniture in many other mid priced stores. Again, do NOT waste your money and time in CB2. I stream the opening to my mini legion of followers, mainly family and my BFF. A woman comes over and starts tapping at her ipad to try to determine the price. I easily could've dropped a few hundred dollars. I've had numerous product quality issues but the most recent one has provoked this negative review. I also like how their furniture is decently priced. Thank you Tony! The manager was then available but he was unaware of the situation so I had to explain it all over again. I waited every night for delivery as promised with my items which I actually wanted immediately. I don't have the luxury of buying things every 3 months. #nextlol. CB2 is known for being the more moderately priced version of Crate & Barrel. There are lots of sale items for reasonable prices, but unfortunately not all in one area. I've called and complained multiple times to the store and they assured me the manager would call back. They also occasionally have floor sample sales, which are totally amazing and awesome. Meh. I specifically came out here to complete my yelllow bowl set and look at other items I saw online. In fact, some of it has held up better than items from Crate & Barrel. I knew I had family coming at the end of summer so there is no way I would have ordered these items had I been told 8-12 weeks and of course CB2 gets to keep half my money if I cancel the order now. I happened upon CB2 during a brunch promotion they were throwing and they had quality wines, the mile of mimosas and some stellar bloody Mary all in a gorgeous setting.
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