Reconfirm any special requests with the Maitre d after you board. guests are encouraged to obtain travel medical insurance prior to travel. Holland America Smoking Policy. Guests are responsible for verifying and obtaining any necessary travel documents for entry and exit to the countries visited, as these requirements vary depending on the specific port and nationality of the traveler. (See section for Bags VIP Luggage Delivery below for details.). Dive In featuring hamburgers and hot dogs. Tax increases have seen only slight decrease in smoking over the last 5-6 . The more efficient we can be with our water use, the less wastewater is generated, treated and discharged when were done using it saving energy and limiting discharges. You may order hot water from our complimentary In-Room Dining service 24 hours a day. Photo Gallery: Your Image Creators are located at your Photo Gallery and are pleased to present for you many rich and varied photographs capturing your cruise. The ships estimated arrival time at the port of disembarkation is shown on your cruise itinerary. Embarkation Time:Your assigned check-in time is printed on the Boarding Pass page in your Express Docs. to sail. Dial 1-800-993-5483 (US). PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). be subject to their currency allowances at the current exchange rate. Some reading there would be beneficial. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. For more information please see the BON VOYAGE GIFTS & GIFT PACKAGES section. Customs Allowance: Each U.S. resident is usually allowed a duty free exemption of US$800; it may be more or less depending upon your itinerary and recent travel outside the country. A luxurious dining experience in a room graced with fine art and antiques. You are responsible for complying with the policies. Boarding may be denied or fines may be levied against those guests without proper documentation. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. To meet this requirement, we must have the necessary information in our records at least 90 minutes before departure. Any guest who smokes inside staterooms or on verandahs in violation of Holland America policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. The representatives will help you with luggage tags. You do not need to include any suffixes on your airline ticket. environment is the right thing to do and essential to the success of our business. Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. There is a nominal restaurant charge for the Pinnacle Grill, Canaletto, Nami Sushi and Tamarind (available on Eurodam,Nieuw Amsterdam, Koningsdam, Nieuw Statendam and the upcoming Rotterdam). Casino-smokingis allowed in designated areas for active players onlyand only when outside of 12NM from the Netherlands. An 18% Service Charge is automatically applied to all Beverage Purchases, Bar Retail Items, Specialty Restaurant Cover Charges and all For Purchase A La Carte Menu Items. Please contact us or your travel advisor for more information. Please complete the Online Check-In process at. The EDL drivers license, or non-driver photo identification, is offered in the U.S. states of Michigan, New York, Vermont and Washington and in the Canadian provinces of British Columbia, Manitoba, Ontario and Quebec, to applicants that can prove identity and citizenship. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. . A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. Mosquito-borne Illnesses:Malaria, dengue fever, yellow fever and Chikungunya are found in many tropical and subtropical areas of the world. Please Note: There is not an Automated Teller Machine (ATM) available on board. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. Holland America Smoking Policy. Reservations may be made on board by contacting the restaurant manager. I'm inclined to go along with that. Your stateroom keycard will be delivered to your stateroom. You are welcome, however, to bring your own oxygen and/or oxygen equipment from your home. For information concerning airline delays, please see the Arrival Advice / Airline Delays section below. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. Be certain to bring along a record of all your vaccinations. Please go to our website at hollandamerica.comand complete the Online Check-In process prior to your sail date. Printable luggage tags are available at the Online Check-In start page. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Upgrade requests, seat assignment changes, and flight changes cannot be accommodated onboard. Smoking Policies are subject to change by the cruise line. Some clearances will require face to face inspections, details will be communicated to you onboard. Also Canadian residents need to declare if you take out or bring into the country more than CAD10,000. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com. Pair your cruise with an immersive experience and witness rarely seen wildlife as you journey into the heart of the Alaska wilderness on an Alaska Cruisetour. Please log in to purchase your shore excursions. Smoking is permitted in designated exterior open deck areas of all ships. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. The medical staff on board is not available for daily care, unless you are hospitalized in the Medical Center. Visa Waiver Program Requirements: The Visa Waiver Program (VWP) allows citizens of participating countries to travel to the U.S. withouta visa for stays of 90 days or less, when they meet all requirements. Login to your account before you ever step onboard to get prepared for your journey. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Any wine or champagne supplied by the Holland America Line to you is not subject to a corkage fee. Please contact Guest Services for more details. Appointments may be made in advance on our web site athollandamerica.comor once on board. Casino: A wonderful world of chance, skill and luck awaits you in our Casino. The password will need to be disclosed to the youth staff upon pick up of the child. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. in the bar, lounge or pool areas. dvise you of arrangements to minimize disruptions in your vacation plans. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. The rate is US$7.95 per minute and billing begins at the time specified. Please note the following general information about Luggage Direct: Restrictions for each homeport city include participating airlines, earliest and latest flight times, and citizenship requirements. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. At some point in your travels you may experience an emergency. Should you need anythinga refreshing beverage or a lap blanket an attentive deck steward will be nearby to assist you. Wine brought in quantities deemed to be excessive by the vessel or security will be refused. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. ALL VWP travelers to the U.S. will be required to have an approved electronic travel authorization via Electronic System for Travel Authorization (ESTA). Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. Complimentary champagne will be served at the auctions. Guests will be asked to discard open beverages in plastic containers prior to boarding. If you receive a busy signal or message, please hang up quickly and try your call again. Leave copies of your passport, electronic airline tickets, traveler checks and any credit cards you plan to use with a family member or trusted friend. All guests should keep themselves advised of changes in government requirements. No exceptions will be made. Please be sure you understand the requirements for a service animal to disembark in each port of call. Ship Identification Card: Upon completion of check-in you will receive a ship identification card. Please keep in mind that the drug laws in many countries can be very restrictive and the penalties severe. Telephone: At some point in your travels you may experience an emergency. Payment of any fines levied is the responsibility of the individual guest.
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